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Welcome to my Technical Writer's Portfolio

As a Senior Technical Writer, I’ve taken on roles as a mentor, technical lead, consultant, and open-source contributor, focusing on fostering collaboration with stakeholders and cross-functional teams. With over 10 years of experience in academic writing and 4+ years in technical writing, I’ve developed the ability to translate complex concepts into clear, accessible information for diverse audiences.

Check out my documentation samples

Core Skills Content Tools
Information architecture API documentation JIRA
AWS and GCP practitioner Software architecture guides Confluence
Content design and development READMEs Git
Data Engineer practitioner Sequence diagrams Swagger
Open source documentation Developer guides Markdown
User guides Postman
Technical specifications Jupyter notebooks
Static Sites MySQL
Getting started and onboarding guides Text editors
Glossaries MS Office

Open Source Contributions

  • TimeCopilot: the GenAI Forecasting Agent
    Supporting the documentation of the project.
  • Deploy Airbyte on Azure | Airbyte
    Created a guide to deploying Airbyte on a Microsoft Azure VM.
  • WizelineLabs | Wizeline
    Created a repository containing documentation and licenses that served as a template to generate new open source projects at Wizeline.
  • GitWize | Wizeline
    GitWize is an AWS cloud-based application that allows you to extract valuable insights and metrics from a single GitHub repository using git commit logs. I led the documentation strategy of this project.

Projects

  • Video streaming services Integration of a streaming platform into STB devices. I created how-to guides that helped newcomers configure their devices and routers. I also supported the quality testing team and carried out project management tasks. The development team worked with JavaScript, RESTful APIs, and AWS Athena.

  • Financial services Migration of a legacy-based financial system into a microservice-based architecture. I created how-to guides that helped developers to connect to databases, monitor resources, manage parameters, deploy applications using Octopus, and query data using AWS Athena. I produced glossaries, policies, and user guides and implemented a Docs-like-Code approach to deliver technical documentation in a static site powered by Hugo and hosted in GitLab Pages.

  • Dating services Integration of BlueSnap, Stripe, and Apple Pay payment processors with customer services. I created sequence diagrams and API documentation that helped developers to understand the flow of payment transactions for payment processors, including Stripe, BlueSnap, and Apple Pay.

Presentations

TW Academy at Wizeline (Spring 2022)

  • Lecturer of the session How to Write Software Architectures. I created and delivered the material for this session in a video format for on-demand studying.
  • Mentored two students

TW Academy at Wizeline (May 2021)

Mentored one student. Some responsibilities included: review assignments, have weekly one-on-one sessions to provide training and best practices, assess the student’s cultural fit, and complete the student's rubric.

TW Academy at Wizeline (March 2020)

Lecturer of the session How to Write Software Architectures

Leadership Initiatives at Wizeline

  • I led a study group of 16 technical writers for three months to pursue the AWS Cloud Practitioner Certification. Some activities included: define and organize study materials, coordinate study sessions, create questions that fostered discussions, and give demos.

  • I mentored three technical writers joining the TW team for six months. Some activities included: conduct peer reviews, support their career growth, identify opportunity areas and how to cope with them, and help them unblock any stoppers.

  • I led the TW onboarding squad for one year. Primary responsibilities included: send a welcome email to new technical writers along with a handful of useful resources to get onboarded, revamp the TW style guide assessment, and provide guidance to TW team leads on how to support their mentees.